Privacy Policy

Last Updated: 6/20/2025

1. Introduction

This Privacy Policy describes how Intelligents Labs ("we", "our", "us") collects, uses, and protects information when you use our AI-powered platforms, including voice agents, workflow automations, and data integration tools (the "Services"). Your privacy is important to us—we are committed to minimizing data collection, ensuring transparency, and upholding industry standards for security and compliance.

2. Scope of this Policy

This policy applies when you:

  • Visit our website or use our applications
  • Connect third-party services (e.g., Airtable, Google Sheets, Pinecone)
  • Interact with our AI systems, dashboards, or integrations
  • Contact customer support or participate in pilots or demos
  • Use any other service operated by Intelligents Labs

3. Data We Collect

Minimal Personal Data Collection

  • Name and email address (if you register or contact us)
  • Integration configuration details
  • Access tokens for third-party services (e.g., OAuth tokens)
  • Technical metadata (e.g., browser type, platform, API usage logs)

We do not collect sensitive personal information, and we do not use your data for advertising or resale.

Auth and Integration Access

  • We use OAuth 2.0 for secure authentication
  • We store encrypted access tokens to support your workflows
  • Tokens are revocable at any time via the connected service
  • We do not store your third-party account credentials

4. How We Use Your Information

  • Provide and maintain the Services
  • Manage and support integrations and workflows
  • Secure our infrastructure and prevent misuse
  • Respond to support inquiries or technical issues

5. Data Sharing and Disclosure

We do not sell or share your personal data. We may disclose data only:

  • To services you explicitly connect
  • To infrastructure partners under strict confidentiality agreements
  • If required by applicable law or legal process

6. Data Security

  • Encrypted storage of sensitive tokens and configuration
  • TLS-secured communication
  • Role-based access control (RBAC)
  • Regular access log reviews and threat monitoring

We continuously update practices in line with evolving security standards.

7. Data Retention & Deletion

  • Data retained only as long as needed to deliver services
  • Deleted within 30–90 days upon request
  • Configuration metadata may be kept for up to 6 months (unless deletion is requested)

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access or correct your data
  • Request deletion of your data
  • Withdraw consent
  • Export your data
  • Object to certain processing

Email: privacy@intelligentslabs.com

9. International Transfers

  • Infrastructure may be hosted in the U.S.
  • We use trusted vendors who comply with international data laws
  • We adhere to legal safeguards (e.g., SCCs, DPF if applicable)

10. Updates to This Privacy Policy

We may update this policy to reflect changes in law or practices. Continued use of our Services after an update indicates acceptance.

Last updated: [Insert Date]

11. Contact Us

If you have any questions or concerns:

Email: privacy@intelligentslabs.com

Terms of Service

Last Updated: 6/20/2025

1. Introduction

Welcome to Intelligents Labs. By using our services—including AI integrations, voice tools, and automation—you agree to these Terms. Please read them carefully.

2. Using Our Services

You agree to:

  • Use the Services lawfully
  • Not interfere with performance or security
  • Not attempt unauthorized access
  • Not violate others’ rights or laws

3. Your Account

You're responsible for safeguarding your credentials. Notify us of unauthorized use immediately.

4. Privacy and Data Protection

Your data is handled according to our Privacy Policy. We collect minimal data and protect it using industry standards.

5. Your Content in Our Services

You retain ownership of data you upload or configure. We only use it to operate and improve the Services.

6. Third-Party Integrations

We integrate with services like:

  • Airtable
  • Google Sheets
  • Pinecone
  • Make.com
  • ElevenLabs

Use of those services is governed by their own terms.

7. Modifying or Terminating Services

We may modify or suspend Services at any time for operational or legal reasons.

8. Limitation of Liability

To the extent permitted by law, Intelligents Labs is not liable for:

  • Loss of revenue, profits, or data
  • Indirect or consequential damages
  • Damages from your use or inability to use the Services

Services are provided "as is" with no warranties.

9. Business Use and Indemnification

Businesses using our Services agree to indemnify Intelligents Labs against claims from their use.

10. Governing Law

These Terms are governed by the laws of [Your Jurisdiction].

11. Contact Us

Email: info@intelligents.tech